Data Deletion.
You can remove all data BotKhmer has stored about you at any time. This page explains how — and lets you verify the status of a deletion already in progress.
Check a deletion code
For Facebook users who messaged a BotKhmer Page
If you've chatted with a Facebook Page that uses BotKhmer and you want everything we have about you removed, the cleanest way is to remove the BotKhmer integration from your Facebook account:
- Open Facebook → Settings → Business Integrations.
- Find BotKhmer in the list.
- Click Remove and confirm.
Facebook will notify us automatically via the Data Deletion Callback. We delete all your data within 30 days — usually within a few seconds — and Meta surfaces a confirmation code to you. Paste it into the form above to verify status.
If you'd rather not remove the app from your Facebook account, email hello@botkhmer.com from the email address you used to message the Page, and we'll handle the request manually.
For BotKhmer business customers
Log into your dashboard, go to Account Settings → Delete account, and confirm. All your Pages, flows, subscribers, and conversation logs will be removed within 30 days.
You can also export your data first by emailing hello@botkhmer.com from the address on your account.
What gets deleted
- Every Subscriber record matching your PSID, across all Pages.
- All form submissions and broadcast recipient records tied to those subscribers.
- Conversation logs are kept (the business owner needs them for audit), but the link to you is severed — the subscriber reference becomes null and the logs no longer point to your PSID.
- For business customers, the full account row, all connected Pages, all flows, and all child data.
Have other questions?
Email hello@botkhmer.com. We respond within one business day, and always within 30 days as required by our Privacy Policy. See also our Privacy Policy.